IT Support Technician (Level 2)

Job Specification: IT Support Technician (Level 2) We are seeking a skilled Level 2 Technician to provide comprehensive deskside support at our Mossmorran site. This is a fixed-term contract focused on maintaining high-quality end-user computing (EUC) services. Core DetailsSite Location: Mossmorran Contract Duration: Full time position until end of August followed by Scheduled Visits 1-2 times per weekEstimated Volume: Engineer to support the site for till August Technician Level: Level 2 Pay of rate: £150 per dayServices in Scope The successful candidate will be responsible for: Deskside support: PC, laptop, peripherals, software Printer SupportStagingScope of Work and Required Skills We are looking for a professional with a logical and analytical approach who can work independently while maintaining an intense focus on quality. Technical Skills: Good general understanding of IT principles such as Networks, Hardware and Domains Working knowledge of leading software packages such as MS Office and Lotus Notes Good working knowledge of Windows 10/11 and related software and applications Good experience in End User device hardware and software troubleshooting Knowledge of mobile devices, in particular Blackberry and iPhones Experience with building, configuring, replacing and troubleshooting EUC hardware components Good Experience in Data Backup Techniques Familiarity with virtual, MDM and VPN environments Familiarity with Microsoft SCCM would be advantageous Knowledge ..... full job details .....