IT Support Technician

IT Support TechnicianLocation: Harrogate - Site Based (with occasional local travel)Elevation Tech and Transformation working with a well-established organisation in the manufacturing/logistics sector who are looking to bring in a hands-on IT Support Engineer to join their Harrogate site.This is a great opportunity for someone who enjoys a fast-paced, operational environment and wants to play a key role in keeping critical systems running smoothly across production and warehouse functions.The Role:You''ll be the go-to person for IT support across the site, ensuring infrastructure, systems and users are fully supported. This role will involve a mix of desk-based support, on-the-ground troubleshooting and project work, with occasional travel to nearby sites.Key Responsibilities:Provide day-to-day IT support across hardware, software, and network infrastructureTroubleshoot and resolve issues across desktops, servers, and warehouse systemsSupport and maintain Microsoft 365 environmentAssist with network support (ideally Cisco-based environments)Work with ERP and Warehouse Management (WHM) systems, ensuring integration and uptimeSupport site operations, including manufacturing and logistics systemsParticipate in system upgrades, rollouts, and continuous improvementsLiaise with third-party vendors and internal stakeholdersWhat We''re Looking For:Previous IT support experience within a manufacturing or logistics environment (essential)Strong understanding of networking principles ..... full job details .....