https://jobs.co.uk/job/it-support-technician-ecs-resource-group-ltd--e23e7c8f-b369-4906-ae74-715c0ed01a43 RSS feed for IT Support Technician at ECS Resource Group Ltd. en-gb Wed, 21 Oct 2026 19:18:46 GMT https://jobs.co.uk/job/it-support-technician-ecs-resource-group-ltd--e23e7c8f-b369-4906-ae74-715c0ed01a43 https://jobs.co.uk/job/it-support-technician-ecs-resource-group-ltd--e23e7c8f-b369-4906-ae74-715c0ed01a43 Tue, 20 Oct 2026 23:00:00 GMT Location: Aldershot | Salary: £30000 - £34000/annum up to £38,000 with strong MSP experi | Type: Permanent | IT Support Engineer (1st/2nd Line) - MSP Location: Aldershot, Hampshire Salary: -30,000 - -34,000, or up to -38,000 for strong MSP experience Type: Permanent, full-time The company Our client is an established Hampshire managed service provider. They support UK businesses with IT, Microsoft 365 and cyber security. They''re growing their service desk team. The role You''ll be a first point of contact for business customers, aiming to fix issues on the first call wherever you can. Your work will include: Handling support calls and tickets across Microsoft 365, Windows, devices, networks and cloud services Day-to-day M365 administration, including users, mailboxes, password resets, MFA and account queries Troubleshooting Outlook, Teams, OneDrive, SharePoint and Windows issues Logging, documenting and escalating tickets clearly Helping with customer onboarding and making occasional visits to customer sites Liaising with third-party vendors What you''ll need Some experience in IT support or on a service desk Confidence and friendliness on the phone and face to face, since this role suits someone who enjoys talking to people Comfort troubleshooting everyday i... Permanent