IT Support Technician

IT Support Technician
Derbyshire
Permanent
to £28,000 (DOE)

IT Support Technician needed for a permanent position based in Derbyshire around 8 miles north of Derby (A38 Corridor).

A chance to join an established and growing business with a proven track record in their industry. Start ideally Sept/Oct 2025.

Key experience + responsibilities will include:

• Resolving IT incidents to 2nd line level + managing IT support requests from end-users.
• Supporting IT projects including software / hardware upgrades + rollouts.
• Setting up end-user hardware using imaging and automated Device Management systems.
• Escalating more complex issues to 3rd Line IT Support Engineers + 3rd party IT suppliers.
• Using IT Helpdesk logging systems + remote support tools.
• Full UK Driving Licence and own vehicle preferred.
• Technical Environment: Office 365, Windows, Active Directory, Mobile Devices (iPads/iPhones), Printers, TCP/IP, Networking, Fixed-Line (ADSL/Fibre/3G/4G).
• Benefits: Salary to £28k (DOE) + 25 days Holiday (+ BHs) + Pension + Life Assurance + BUPA Medical + Dental + Training & Professional Development.