IT Support Technician (1st and 2nd Line)

Hours : 35 hours / week - Monday to Friday 9:00-5:00 with 1-hour unpaid lunch
Company pension
Free on-site parking
Bonus scheme


Our client is a Rotherham based manufacturer with a global presence. Utilising advanced robot technology and modern machinery they deliver products in high quantities yet maintaining a consistent and high-quality standard throughout.

Due to continued international growth they are looking to further enhance their internal IT department with a 1st and 2nd line support and monitoring function to configure, maintain and troubleshoot existing hardware and software systems based on O365 and Azure.

Working in an office based at our Rotherham Parkgate premises


What we are looking for

• Maintain and develop O365 functionality e.g. Teams, SharePoint, Azure
• Technical support of Windows desktops, laptops, mobiles, phones, tablets and printers.
• Configure and build Windows desktop, laptops.
• Installation and maintenance of printers, scanners, etc.
• Maintain I.T. records and documentation
• Follow and maintain internal processes and policies

Essential Skills and Knowledge

• Good understanding of Windows and O365 suite of applications
• Installation and configuration of hardware and peripherals
• Networking, LAN/WAN/WLAN/VLAN
• Problem Solving
• Self-motivated with a passion for I.T.
• Reliable and Punctual
• Minimum A Level qualifications in an IT related subject

Please apply for immediate consideration

Shillito Group is a specialist recruitment and executive search partner, working with ambitious businesses to secure high-impact talent across commercial and engineering markets. Our reputation is built on deep expertise, trusted relationships and delivering results that go beyond the brief.