https://jobs.co.uk/job/it-support-team-lead-london-adecco--133566dd-7ede-46c3-951e-0b1dae2b441c RSS feed for IT Support Team Lead - London at Adecco. en-gb Fri, 18 Sep 2026 19:57:56 GMT https://jobs.co.uk/job/it-support-team-lead-london-adecco--133566dd-7ede-46c3-951e-0b1dae2b441c https://jobs.co.uk/job/it-support-team-lead-london-adecco--133566dd-7ede-46c3-951e-0b1dae2b441c Thu, 17 Sep 2026 23:00:00 GMT Location: London | Salary: £45000 - £55000/annum + Benefits | Type: Permanent | IT Support Team Lead - London Location: Central London (Office based 5 days a week) Salary: -45,000 - -55,000 Hands on position in which you will lead a IT Support Team of 4 As IT Support Team Lead, you''ll be responsible for the day-to-day management of the Service Desk, ensuring incidents and service requests are handled efficiently and in line with agreed service levels, leading a team of 4 Support Engineers You''ll lead from the front, supporting engineers with technical escalations while driving service quality, customer satisfaction, and continuous improvement across the support function. Essential Skills - Enterprise Wi-Fi troubleshooting and support LAN/WAN TCP/IP, DNS, DHCP, VLANs and VPNs Switches, routers, firewalls and wireless access points Team Leadership Lead, mentor and develop a team of Service Desk Analysts and Support Engineers. Manage resource planning, staff rotas and workload allocation. Assist with recruitment, onboarding and training initiatives. Create a positive, collaborative and customer-focused team culture. Conduct regular performance reviews and coaching sessions. Service Desk Management Oversee daily Service Desk... Permanent