https://jobs.co.uk/job/it-support-plum-personnel--835bb6c8-b39b-45d8-84c7-f3f8fee4450e RSS feed for IT Support at Plum Personnel. en-gb Sun, 13 Sep 2026 00:49:01 GMT https://jobs.co.uk/job/it-support-plum-personnel--835bb6c8-b39b-45d8-84c7-f3f8fee4450e https://jobs.co.uk/job/it-support-plum-personnel--835bb6c8-b39b-45d8-84c7-f3f8fee4450e Thu, 10 Sep 2026 23:00:00 GMT Location: Solihull | Salary: £25000 - £27500/annum see advert | Type: Permanent | Customer Service/IT Support Specialist Near Solihull, West Midlands (On-site) £14.00 ph (£27,664pa) Hours: 38-40 per week (flexi hours) We are currently looking for a proactive, people-focused IT Support Specialist to join a friendly, fast-growing team.  If you enjoy solving problems, helping customers, and getting stuck in — you’ll fit right in. Due to the location of the role you must have your own transport. What You’ll Do Support and train customers on our software and hardware systems Troubleshoot issues via phone, email, and regular check-ins Explain technical concepts in a simple, user-friendly way Coordinate hardware installations with our engineers Work closely with teams across the business What We’re Looking For Great communication and people skills Customer service experience (phone and/or face-to-face) Strong IT basics (Windows 10/11, Excel, general IT literacy) Organised, proactive, and a natural problem solver Someone who takes initiative and enjoys learning Our client is a forward-thinking family owned business and you will play a key role in the team, being the main point of contact for IT support to their valued customers. If ... Permanent