IT Support Lead

We are proud to be working on behalf of a reputable Construction Company based in Thetford who are currently recruiting for an IT Support Lead to join their growing and fast paced team.This is a fantastic opportunity that doesn''t come up very often for an experienced individual to join the service desk. Key Duties and Responsibilities: Supporting and taking leadership of the service desk.Lead daily operations to ensure high-quality support experience.Manage and coordinate the workload, ensuring deadlines are met and prioritise the workload.Onsite support.Providing hands-on onsite support including device set up, meeting room support and helping with personal within the office.Previous Skills and Experience: Proven experience with the IT support environment, coordinating service desk activity.Strong technical skills across end user support.Confident across Windows and Microsoft 365.Excellent communication skills. ..... full job details .....