IT Support Executive

IT Support ExecutiveAre you tech-savvy, a natural problem solver, and great with people?Whether you''re a recent IT graduate or a customer service professional with strong technical skills, this could be the perfect step in your career.Our client, a well-established business, is looking for a confident and people-focused IT Support Executive to join their team. You''ll be supporting users across two key sites, providing hands-on technical help in a friendly, fast-paced environment.The RoleManage and prioritise IT support tickets, ensuring quick resolution.Handle change requests, from access updates to system configuration.Provide user-friendly support and troubleshooting for software and applications.Diagnose and fix software faults across the business.Deliver hands-on hardware support (setup, maintenance, replacement of laptops, desktops, phones, etc.).Carry out system administration (onboarding, leavers, role changes).Support users across two sites via phone, email, and face-to-face.About YouStrong IT knowledge and troubleshooting skills - gained through study or practical experience.Confident communicator, able to explain technical issues clearly to non-technical users.Good knowledge of Microsoft Office/Office 365; experience with Dynamics CRM or Business Central is a bonus (training provided).Proactive, friendly, and eager to learn.Full UK driving licence preferred (travel between sites required).The Package 35,000 - 40,000 DOE25 days holiday + bank holidaysMonday to ..... full job details .....