https://jobs.co.uk/job/it-support-engineerteam-leader-5050-split-role-east-london-global-technology-solutions-ltd--2990ba73-3d76-4ebb-9b96-e3c37f9970c2 RSS feed for IT Support Engineer/Team Leader (50/50 Split Role) - East London at Global Technology Solutions Ltd. en-gb Sat, 13 Jun 2026 15:15:59 GMT https://jobs.co.uk/job/it-support-engineerteam-leader-5050-split-role-east-london-global-technology-solutions-ltd--2990ba73-3d76-4ebb-9b96-e3c37f9970c2 https://jobs.co.uk/job/it-support-engineerteam-leader-5050-split-role-east-london-global-technology-solutions-ltd--2990ba73-3d76-4ebb-9b96-e3c37f9970c2 Sat, 13 Jun 2026 11:51:31 GMT Location: London | Salary: 145.00-145.00 Daily | Type: Any | Job Title: IT Support Engineer/Team Leader (50/50 Split Role) - East London Contract Details Contract Type: Fixed-term (12-month contract) Location East London Rate: £145 per day Role Overview This role combines hands-on technical support with team coordination responsibilities. The successful candidate will provide high-quality IT support while assisting in the day-to-day management and organization of the support team. Key Responsibilities IT Support Engineer (50%) Provide 2nd line support for hardware and software issues Troubleshoot and support: Operating Systems: Windows 11 and macOS Applications: Microsoft 365 (O365), GlobalProtect VPN Diagnose and resolve hardware issues on: Windows laptops Mac laptops iPhones Troubleshoot Wi-Fi, network connectivity, and user account issues Take full ownership of incidents and requests, ensuring accurate and timely updates in ServiceNow Deliver excellent customer service and ensure issues are resolved within agreed SLAs Team Lead Responsibilities (50%) Maintain and update team planner and rota schedules Coordinate with the manager regarding: Sickness absences Annual leave requests A... Any