IT Support Engineer

A fast-growing IT consultancy and cloud services organisation is seeking an IT Support Engineer to join the team. This is an excellent opportunity for a self-motivated individual with experience in the managed services sector, looking to work with a wide range of technologies and progress their career.Job Title: IT Support EngineerSalary: £28,000 - £32,000 per annum, depending on experience.Location: Hemel Hempstead Hours: Monday to Friday, to cover shift of 8am - 5pm and 9am to 6pmInterested in hearing more?You''ll thrive in a small but busy team environment where collaboration is key, with regular social events to build strong relationships and celebrate successes. Offering a supportive culture with tailored training opportunities to help you develop your skills and advance your career. Key responsibilities will include:Managing service tickets via the internal system.Liaising with clients to ensure their IT requirements are met.Recommending, implementing, and supporting new technologies suited to client needs.Maintaining and optimising clients'' day-to-day IT operations.Providing support via telephone, remote administration tools, and on-site visits.Managing projects from initial quotation through to post-implementation support.Do you have the required skills and experience required?Experience with Microsoft Windows 7 onwards and Office 2010 onwards.Strong experience with Microsoft 365.Exposure to infrastructure devices such as switches, routers, and firewalls.Experience ..... full job details .....