IT Support Engineer

IT Administrator - Luxury HospitalityFull-timeThe OpportunityAn opportunity has arisen for an IT Administrator to join a luxury hospitality estate. This is a hands-on role supporting day-to-day IT operations across a multi-site environment including hotel, spa, and guest-facing services.You will play a key role in ensuring the reliability and performance of IT systems across the estate, supporting both staff and guest technology in a fast-paced, service-driven environment.Key ResponsibilitiesProvide first-line IT support across the business including hardware, software, Wi-Fi, POS systems and office applications Log, prioritise and resolve IT support tickets within agreed SLAs Support onboarding and offboarding processes including user accounts and equipment setup Maintain accurate records of IT assets, software licences and equipment Assist with hardware maintenance including laptops, desktops, printers and network devices Support network stability including Wi-Fi and internal systems Troubleshoot guest-facing technology issues Assist with system updates, patching and routine maintenance Support IT projects, upgrades and new system implementations Ensure adherence to cybersecurity and data protection protocolsAbout YouPrevious experience in an IT support or IT Administrator roleExperience within a hotel, resort or hospitality environment is essentialStrong understanding of end-user support, Wi-Fi troubleshooting and POS systemsConfident supporting non-technical users across ..... full job details .....