IT Support Engineer

Job Title: IT Support EngineerLocation: Seaford, BN25 1LSSalary: £27,000 - £32,000 per year depending on experienceJob Type: Full time, PermanentJoin a growing MSP where your skills actually make an impactWe''re a small but fast-moving Managed Service Provider in East Sussex, and we''re looking for an IT Support Engineer who wants more than just a ticket-logging role. If you enjoy variety, solving real-world problems, and working closely with clients, this could be the perfect next step in your career.No two days are the same here - from remote troubleshooting to on-site visits, you''ll be at the heart of keeping our clients running smoothlyWhat you''ll be doing:Providing IT support via phone, remote tools, and on-site visitsOwning and resolving helpdesk tickets in line with SLAsBuilding strong client relationships through clear, professional communicationSetting up users across Active Directory, Microsoft 365, and EntraDeploying and configuring hardware (imaging and Intune)Supporting and configuring VoIP systems (training provided)Maintaining accurate documentation of systems, changes, and ticketsMonitoring backups, updates, and system health checksDiagnosing, repairing, and upgrading devices in-houseSupporting and leading IT projects when requiredWorking closely with the Operations Manager and wider teamAbout you:What we''re looking for:At least 2 years'' experience in an IT Support roleStrong troubleshooting skills and a logical approachA genuine passion for IT and ..... full job details .....