https://jobs.co.uk/job/it-support-engineer-spiral-solutions-recruitment-ltd--78563a18-37ea-4bb2-bc6e-f08b07026eae RSS feed for It Support Engineer at Spiral Solutions Recruitment Ltd. en-gb Fri, 24 Jul 2026 23:22:22 GMT https://jobs.co.uk/job/it-support-engineer-spiral-solutions-recruitment-ltd--78563a18-37ea-4bb2-bc6e-f08b07026eae https://jobs.co.uk/job/it-support-engineer-spiral-solutions-recruitment-ltd--78563a18-37ea-4bb2-bc6e-f08b07026eae Thu, 23 Jul 2026 23:00:00 GMT Location: Stevenage | Salary: £30000 - £40000/annum | Type: Permanent | I am working with an amazing MSP with a fantastic track record of delivering exceptional results to their clients, they are very much focused on providing the best customer satisfaction with brilliant technical support. I am looking for an experienced and dynamic IT support Engineer to join the team, this role will invole both on site and remote support with trips to client site on a regular basis to ensure the resolution of escalated tickets and changes within contracted service levels. Your key responsibilities will be to handle escalated issues from first-line support that require a deeper level of technical expertise as well as perform advanced troubleshooting of hardware, software, network, and system-related issues and Coordinate with third-line engineers or external vendors when necessary to resolve complex issues. To be successful in this role you must have the following skills Endpoint support for Microsoft Windows and Apple Mac devices, with a focus on troubleshooting and ensuring user productivity. Proficiency in the support and management of Microsoft 365 products, including but not limited to Exchange, SharePoint, OneDrive, and Intune. Management of Azure... Permanent