IT Support Engineer

If you''re an experienced IT Support Engineer who enjoys getting to the bottom of complex technical issues and taking ownership of problems others can''t resolve, this could be a good opportunity to explore. This is a fully onsite role with a large, family-owned UK home and business moving company.You''ll take responsibility for 3rd line support, investigating complex issues across a broad technical environment and helping maintain the systems and infrastructure that keep the business running. Senior IT Support EngineerWinchester 35,000- 45,000 Fully Onsite The RoleYou''ll act as the senior technical point for IT issues, taking ownership of more complex incidents and working across Microsoft technologies, servers, networking, security and cloud services.This is a hands-on technical role where you''ll need to investigate root causes, resolve challenging problems and ensure systems remain reliable and secure. You''ll also contribute to infrastructure maintenance and the introduction of new technologies. The role includes:Providing 3rd line technical support, investigating and resolving complex incidents across the business.Troubleshooting advanced hardware, software, networking and connectivity issues.Supporting and maintaining Microsoft 365, Active Directory, Entra ID and Exchange.Managing user accounts, permissions, mail and group policies within a hybrid Microsoft environment.Supporting physical and virtual servers, storage, networking and cloud services.Working with ..... full job details .....