IT Support Engineer

Job title: IT Support Engineer - Active SC ClearanceDay rate: £210 per day - Outside IR35 or UmbrellaLocation: Aberdeen, ScotlandDuration: 12 months initially Start date: ASAPStandard hours: Ad hocOverview We re looking for reliable and customer-focused IT Support Engineers to provide on-site technical support on an ad-hoc basis. This role is ideal for engineers seeking flexible work alongside existing commitments. As the face of our service, you''ll provide hands-on support at a single site in Aberdeen, assisting with incident triage, troubleshooting, installations, and general IT support activities. Key Responsibilities Provide 1st andamp; 2nd line on-site technical support and customer assistance Basic troubleshooting and support of network ports, Wi-Fi access points, printers, AV equipment, room booking systems, and digital signage Perform basic network patching and equipment checks Escalate incidents to remote support teams and assist with diagnostics and resolution activities Carry out routine monitoring and health checks of on-site equipment Liaise with and log tickets with third-party vendors when required Support the installation and maintenance of customer IT and network equipment What We re Looking For Active SC Clearance Prior experience as either: IT Support Engineer, field engineer, desktop support, smart hands, intelligent hands, network support, AV support, 1st line andamp; 2nd line support Strong troubleshooting skills and a customer-first attitude ..... full job details .....