IT Support Engineer (SC Cleared)

Role: SC Cleared IT Support / Desktop EngineerLocation: Carterton (onsite)Contract: ASAP - potential for long term extensionThe RoleYou''ll be supporting a secure IT environment, responsible for maintaining day-to-day IT services across a central hub and surrounding sites.Key responsibilities include:Managing and updating support tickets in line with SLAsHandling hardware triage and break/fix for in-warranty devicesManaging IT stock and asset tracking (scan in/out, lifecycle)Supporting device deployments and locker replenishmentCoordinating with vendors for parts and returnsEnsuring processes are followed within a secure, regulated environmentWhat You''ll NeedActive SC ClearanceExperience in desktop support / IT support / EUCHands-on hardware troubleshooting experienceFamiliarity with ticketing tools (e.g. ServiceNow)Strong attention to detail and ability to follow processWhy Join?Long-term contract within a secure government environmentGreat entry/continuation within defence IT (MOD exposure)Stable, structured role with clear expectationsOpportunity to build experience in secure infrastructure ..... full job details .....