https://jobs.co.uk/job/it-support-engineer-reed-technology--07dbee5c-d405-4179-b4f8-5678f66ae638 RSS feed for IT Support Engineer at Reed Technology. en-gb Thu, 21 May 2026 23:19:30 GMT https://jobs.co.uk/job/it-support-engineer-reed-technology--07dbee5c-d405-4179-b4f8-5678f66ae638 https://jobs.co.uk/job/it-support-engineer-reed-technology--07dbee5c-d405-4179-b4f8-5678f66ae638 Thu, 21 May 2026 11:53:13 GMT Location: Norwich | Salary: 180.00-180.00 Daily | Type: Contract | IT Support Specialist (Contract) Norwich (On-site, 5 days per week) Contract: 5 months £180-£220 per day (Umbrella)We''re recruiting for an experienced IT Support Specialist to join a growing organisation''s Norwich-based IT team. This is a hands-on, user-facing role providing both desk-side and remote support across a modern, cloud-first environment.The RoleYou''ll be the first point of contact for IT support across the business, handling a wide range of technical issues while ensuring a high standard of service delivery and documentation. Working closely with the wider IT team, you''ll support users both locally and across the wider organisation.Key ResponsibilitiesProvide 1st line support (with some 2nd line exposure) via phone, email, and in personManage and resolve tickets in line with agreed KPIs using a ticketing systemTroubleshoot hardware, software, and network issues across laptops, desktops, printers, and mobile devicesSet up and configure new user devices and accountsSupport Microsoft cloud technologies including Azure, Office 365, and Windows environmentsMaintain accurate documentation and contribute to knowledge base improvementsCollaborate with IT colleagues on ongoi... Contract