https://jobs.co.uk/job/it-support-engineer-permanent-futures-limited--b0146121-664d-4bcf-9bc5-5dc97c251b16 RSS feed for IT Support Engineer at Permanent Futures Limited. en-gb Wed, 22 Apr 2026 11:55:50 GMT https://jobs.co.uk/job/it-support-engineer-permanent-futures-limited--b0146121-664d-4bcf-9bc5-5dc97c251b16 https://jobs.co.uk/job/it-support-engineer-permanent-futures-limited--b0146121-664d-4bcf-9bc5-5dc97c251b16 Sat, 28 Mar 2026 00:00:00 GMT Location: Ripon | Salary: £28000 - £32000/annum plus benefits | Type: Permanent | We are working with a well-established and growing organisation to recruit an experienced IT Support Engineer to join their small but highly effective IT team. This is a varied, hands-on role supporting users across multiple sites. Reporting to the Head of IT you will play a key role in ensuring the smooth day-to-day operation of the business’ IT systems while taking ownership of IT query escalations and contributing to ongoing IT improvement projects. This opportunity would suit a confident and proactive IT professional who enjoys autonomy, takes pride in delivering excellent user support, and is comfortable operating in a fast-paced, service-focused environment. IT Support Engineer - The Role * Diagnose and resolve complex technical issues within agreed SLAs * Liaise with the Head of IT and third-party providers for complicated escalations * Conduct root cause analysis and implement long-term, permanent fixes * Support operating systems, business applications and core infrastructure and manage user accounts and permissions * Ensure Cyber Essentials Plus requirements are maintained * Support onboarding and offboarding processes in line with company policies * Support M365, de... Permanent