IT Support Engineer

IT Support Engineer (Hybrid)West Yorkshire£28,000 - £30,00010:00 - 18:00 Hybrid (3 days onsite)An opportunity has come up for an IT Support Engineer to join a well-established business within a close-knit internal IT team.This role offers a hands-on environment where you''ll support users across the business while also gaining exposure to wider infrastructure and project work.The RoleProvide 1st/2nd line support to internal users (circa 300 users)Troubleshoot hardware, software, and user issuesManage and maintain Active Directory (users, permissions, group policy)Support Microsoft 365 / Office 365 environment (Exchange, Teams, SharePoint)Device builds, deployments, and software installsSupport Windows Server environments and terminal servicesAssist with ongoing IT projects and system improvementsTech EnvironmentActive Directory / Group PolicyMicrosoft 365 (Exchange, Teams, SharePoint)Windows 10/11 and Windows ServerTerminal Servers / RDSGeneral networking fundamentals (DNS, DHCP, basic troubleshooting)What They''re Looking ForExperience in an IT Support / Service Desk / Infrastructure roleStrong troubleshooting and problem-solving skillsGood communication and ability to work with non-technical usersComfortable working in a hands-on, fast-paced environmentSomeone who enjoys variety and taking ownershipThe EnvironmentThis is a smaller IT team, so the role is best suited to someone who enjoys being hands-on and involved across multiple areas rather than working in a heavily ..... full job details .....