https://jobs.co.uk/job/it-support-engineer-oscar-technology--a1ef7c09-5b81-412f-92e2-727a2a0abb01 RSS feed for IT Support Engineer at Oscar Technology. en-gb Tue, 25 Aug 2026 17:53:39 GMT https://jobs.co.uk/job/it-support-engineer-oscar-technology--a1ef7c09-5b81-412f-92e2-727a2a0abb01 https://jobs.co.uk/job/it-support-engineer-oscar-technology--a1ef7c09-5b81-412f-92e2-727a2a0abb01 Tue, 25 Aug 2026 11:56:06 GMT Location: Colchester | Salary: 32000.00-32000.00 Annual | Type: Permanent | 2nd Line Support Engineer Colchester £32,000-£35,000 Oscar Technology has partnered exclusively with a leading MSP near Colchester to recruit for a skilled 2nd Line Support Engineer to join their team. Job Description As a 2nd Line Support Engineer, you will play a crucial role in the company''s effective delivery of the service desk and field services. Responsibilities Include: Monitoring and dealing with issues raised in the logging system and directly through the phone. Providing 2nd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus software. Confirm factors such as IT Policies, procedures and security standards are being considered and abided by. Assist with data retrieval, backup management - either onsite or cloud based. Establishing and maintaining technical documentation that can range from technical diagrams to knowledge articles. Essential Skills: Extensive knowledge around desktop and laptop hardware, operating systems (Windows, Mac OS, Linux) and software applications. Knowledge with virtualization technologies such as VMware ... Permanent