https://jobs.co.uk/job/it-support-engineer-oscar-technology--3b8c8ed7-183e-4a56-9f3b-d3bd39c161ba RSS feed for IT Support Engineer at Oscar Technology. en-gb Tue, 02 Jun 2026 10:14:09 GMT https://jobs.co.uk/job/it-support-engineer-oscar-technology--3b8c8ed7-183e-4a56-9f3b-d3bd39c161ba https://jobs.co.uk/job/it-support-engineer-oscar-technology--3b8c8ed7-183e-4a56-9f3b-d3bd39c161ba Mon, 01 Jun 2026 11:50:51 GMT Location: Oxfordshire | Salary: 26000.00-26000.00 Annual | Type: Permanent | 2nd Line Support Engineer Oxford £28,000Oscar Technology has partnered with a leading MSP near Birimingham to recruit for a skilled 2nd Line Support Engineer to join their team.Job DescriptionAs a 2nd Line Support Engineer, you will play a crucial role in the company''s effective delivery of the service desk services. Responsibilities Include:Monitoring and dealing with issues raised in the logging system and directly through the phone.Providing 2nd line support for IT incidents and requests, ensuring timely resolution and user satisfaction.Perform necessary, routine maintenance and updates to application operating systems and anti-virus software.Confirm factors such as IT Policies, procedures and security standards are being considered and abided by.Assist with data retrieval, backup management - either onsite or cloud based.Establishing and maintaining technical documentation that can range from technical diagrams to knowledge articles.Essential Skills:Extensive knowledge around desktop and laptop hardware, operating systems (Windows, Mac OS, Linux) and software applications.Knowledge with virtualization technologies such as VMware and Hyper-V.Knowledge of networking concepts suc... Permanent