https://jobs.co.uk/job/it-support-engineer-matchtech--299ce536-0b2a-4eed-8d99-0fc3c6cd848e RSS feed for IT Support Engineer at Matchtech. en-gb Tue, 08 Sep 2026 16:47:31 GMT https://jobs.co.uk/job/it-support-engineer-matchtech--299ce536-0b2a-4eed-8d99-0fc3c6cd848e https://jobs.co.uk/job/it-support-engineer-matchtech--299ce536-0b2a-4eed-8d99-0fc3c6cd848e Tue, 08 Sep 2026 11:52:44 GMT Location: London | Salary: 230.00-230.00 Daily | Type: Permanent | Our client is looking to build their IT support function, looking for an IT Support Engineer to provide hands-on, on-site support and help the team through a peak period. The role will blend core deskside / EUC support within a Windows 11 environment (user issues, device readiness, and post-upgrade troubleshooting) to be based in London. Key responsibilities Provide 1st/2nd line on-site support for end users (walk-ups, deskside, remote where needed). Troubleshoot and resolve issues across Windows devices (laptops/desktops), peripherals, and standard corporate tooling. Support Windows 11, including: Pre-checks / device readiness and remediation (where required) User support during and after upgrades Post-upgrade fixes (apps, profiles, printers, access, performance) Basic documentation / handover of common issues and resolutions Manage and progress tickets through to resolution within agreed timelines; ensure clear ticket updates and user communication. Assist with software installs, upgrades, and configuration (packaged installs and standard tooling). Maintain good operational hygiene: knowledge articles, repeatable fixes, asset/user notes, and clear escalation details. Work clo... Permanent