IT Support Engineer - M365, Windows11 OS etc; Stonehouse, GL10

IT Support Engineer - M365, Windows11 OS etc; Stonehouse, GL10; £35-40k + pension, holiday etc. (Driving Licence essential) An enthusiastic andamp; self-driven IT Service Engineer/Support Engineer with proven technical knowledge andamp; strong customer service skills, is sought for this established andamp; dynamic tech service team who, are adding to their IT services team based close to M5 J13. The IT Support Engineer will be part of a collaborative andamp; supportive team of who, provide all aspects of IT support to external clients, primarily in the local, Stroud andamp; Gloucester area; predominantly via remote access with some f2f too. It''s a broad, varied andamp; challenging role including:- Providing telephone support to clients, addressing technical issues efficiently and effectively Assisting clients with a variety of technical issues ranging from basic troubleshooting to more complex system errors Offering onsite support to resolve hardware and software problems directly at the client''s location Collaborating with clients to plan future upgrades and enhancements to their IT systems, ensuring they stay up-to-date with current technology You will be keen to take ownership'' of issues, identify priorities and communicate with all parties effectively. The IT Support Engineer will utilise their broad IT knowledge ideally (but not essentially) including proven experience of most of the following:- Microsoft 365 Admin Center Exchange Admin Center SharePoint Admin ..... full job details .....