IT Support Engineer

Join a growing Yorkshire MSP where you''ll support varied clients, work across Microsoft environments and keep building your technical skills.IT Support Engineer (1st/2nd Line)Heckmondwike, West Yorkshire, WF16 0LS£26,000 to £31,000 per annum, depending on experienceFull-time PermanentISL Technology is looking for a skilled and customer-focused IT Support Engineer to join its growing technical support team.This is a varied 1st/2nd line role supporting a diverse client base across Yorkshire, both remotely and onsite where required. You''ll work across Microsoft environments, service tickets, routine maintenance and client projects, with the chance to develop your technical experience in a supportive MSP setting.Previous MSP experience would be beneficial, but strong customer-facing IT support experience will also be considered.What''s on offer£26,000 to £31,000 salaryfull-time permanent rolevaried MSP environmentexposure to different technologies and client sitessupportive, close-knit teamtechnical development opportunitiesimmediate start available, with notice periods accommodatedWhat you''ll be doingmanaging support calls and service ticketsresolving 1st and 2nd line IT issuessupporting Microsoft 365, Active Directory, Group Policy, Windows Server and Windows 11carrying out routine server and desktop maintenancesupporting client projectsmaintaining service levels and client documentationdelivering clear, professional customer serviceWhat we''re looking forYou should ideally ..... full job details .....