IT Support Engineer

IT Engineer (On-Site, Fixed Term Contract)Location: Oxford (On-site, 5 days per week)Salary: £28,000 - £30,000 + benefitsBenefits: Pension scheme + perks packageOur client, a leading managed service provider specialising in the education sector, is hiring an IT Engineer to deliver dedicated on-site support within a school environment.This role offers the opportunity to act as the trusted face of IT, providing hands-on support while working alongside a wider engineering and service delivery function to ensure a stable, secure, and high-performing IT environment.What you''ll do:Deliver day-to-day on-site IT support to staff and studentsAct as a visible, approachable IT presence across the schoolManage and prioritise helpdesk tickets in line with SLAsSupport classroom technology and digital learning toolsMaintain user devices, accounts, and core systemsYou''ll work closely with central engineering teams, service delivery management, and third-party suppliers to ensure consistent service and continuous improvement.What we''re looking for:Strong 1st line IT support experience in a user-facing roleSolid troubleshooting skills across hardware, software, and user issuesExperience with Microsoft 365, including user account managementUnderstanding of basic networking (DNS, DHCP, IP addressing)Experience supporting devices, printers, and AV equipmentThe ideal candidate will bring a proactive, service-focused mindset, excellent communication skills, and enjoy working in a structured, ..... full job details .....