IT Support Engineer

IT Support Engineer (2nd line) - Hybrid Salary: Up to £35,000 plus benefits Permanent Location: Telford, TF3 Occasional travel to other UK sitesA great opportunity for a proactive, self-sufficient 2nd line IT Support Engineer to join a growing team in Telford. You''ll handle day-to-day support, networking tasks and project work, with the opportunity to work from home and the officeIT Support Engineer (2nd Line) Role2nd line support across hardware, software and connectivity issuesGeneral networking: switches, VPNs, routing basicsRegular maintenance, updates and user administrationTroubleshooting and resolving escalations quicklySupporting IT projects and continuous improvementOccasional travel to additional sitesIT Support Engineer (2nd line) profileSolid 2nd line capability in a busy environmentStrong troubleshooting skillsGood networking knowledge (switches, VPNs)Confident managing users and permissionsProactive, organised and able to work independently If you''re looking for a hybrid role with variety, ownership and room to grow, this could be the perfect next step. If you''d like to discuss, please contact Paige Bevan on or ..... full job details .....