IT Support Engineer (Field Services)

IT Support Engineer (Field Based)Location: Home Based - London and Greater LondonSalary: £35,000-£40,000 + BenefitsAre you an experienced IT Support Engineer who enjoys working directly with customers, solving technical challenges and building long-term relationships?We''re recruiting on behalf of a well-established and growing technology business looking to expand its customer support team in London. This home-based role offers the opportunity to work independently while being part of a collaborative and supportive technical team.You''ll provide a combination of remote and onsite support to a wide range of business customers across London and the surrounding areas. Every day is different, giving you exposure to a broad range of technologies, environments and projects.The RoleAs an IT Support Engineer, you''ll play a key role in ensuring customers receive a first-class IT support service.Your responsibilities will include:Providing 1st and 2nd line IT support to business customers.Diagnosing and resolving hardware, software and networking issues.Installing and configuring desktops, laptops and peripherals.Supporting Microsoft 365 environments.Managing user accounts and permissions within Active Directory.Troubleshooting Windows operating systems and business applications.Visiting customer sites to resolve technical issues and carry out planned work.Assisting with IT installations, upgrades and technology projects.Setting up new users, devices and workstations.Working to ..... full job details .....