https://jobs.co.uk/job/it-support-engineer-field-engineer-msp-pivotal-recruit-ltd--c514fc1d-502a-438b-88dd-54d9c62deaab RSS feed for IT Support Engineer / Field Engineer (MSP) at Pivotal Recruit Ltd. en-gb Mon, 29 Jun 2026 00:38:29 GMT https://jobs.co.uk/job/it-support-engineer-field-engineer-msp-pivotal-recruit-ltd--c514fc1d-502a-438b-88dd-54d9c62deaab https://jobs.co.uk/job/it-support-engineer-field-engineer-msp-pivotal-recruit-ltd--c514fc1d-502a-438b-88dd-54d9c62deaab Sat, 27 Jun 2026 11:51:44 GMT Location: Newton Abbot | Salary: 35000.00-35000.00 Annual | Type: Permanent | £38,000 - £42,000 + Company Van + BenefitsHome-based Covering Bristol and North SomersetFull-time, Permanent Monday-Friday, 9:00am-5:30pmWe''re an evolving MSP in the South West and need someone who already understands how a good MSP should operate. This role combines 2nd line support, field engineering, and direct client interaction across both business and residential customers. We need somebody who is confident handling escalations and will take responsibility for technical issues end to end. You''ll build real relationships, solve real problems, and see the direct impact of your work.If you''re currently in an MSP and want more autonomy, more variety, and real influence over how we evolve our MSP business, this is your opportunity to step up.What You''ll Be DoingThis is a hands-on IT Support role combining remote support with on-site engineering.Owning and resolving issues / escalated service desk ticketsDiagnosing and troubleshooting a wide variety of technical issuesVisiting client sites for installations, upgrades, and advanced fault-findingWorking directly with customers in their homes and businessesManaging and supporting Microsoft 365 environments (Azure AD, Intune, secur... Permanent