https://jobs.co.uk/job/it-support-engineer-experis--3d06c928-c457-4b9a-9e0e-aed6a740117e RSS feed for IT Support Engineer at Experis. en-gb Mon, 07 Sep 2026 17:47:47 GMT https://jobs.co.uk/job/it-support-engineer-experis--3d06c928-c457-4b9a-9e0e-aed6a740117e https://jobs.co.uk/job/it-support-engineer-experis--3d06c928-c457-4b9a-9e0e-aed6a740117e Sun, 06 Sep 2026 23:00:00 GMT Location: Gloucester | Salary: £27000 - £30000/annum | Type: Permanent | IT Support Engineer (1st Line) - Gloucester This is an exciting IT Support Engineer role with a progressive company based in the Gloucester area. Once settled into the team, you''ll have genuine, supported pathways to progress into: 2nd and 3rd line support Cyber Security, working towards NCSC Cyber Advisor or Cyber Essentials Assessor status, with early exposure to triaging security alerts from the Security Operations Centre AI and Automation, a newly established department that 1st line engineers are ideally placed to feed into, given their frontline view of recurring issues and improvement opportunities Project delivery, for those who want exposure to wider technology projects The Role As IT Support Engineer, you will provide high-quality 1st line remote support to clients, taking ownership of incidents and service requests from initial contact through to resolution. The IT Support Engineer will play an active part in helping the service desk move from reactive break/fix support to a more proactive model, spotting trends, reducing repeat issues and contributing to continual service improvement. Key responsibilities include: Providing professional, first-line remo... Permanent