https://jobs.co.uk/job/it-support-engineer-ecs-resource-group-ltd--82faae88-80e3-4f79-a0f2-94872bdbe33f RSS feed for IT Support Engineer at ECS Resource Group Ltd. en-gb Thu, 25 Jun 2026 00:23:37 GMT https://jobs.co.uk/job/it-support-engineer-ecs-resource-group-ltd--82faae88-80e3-4f79-a0f2-94872bdbe33f https://jobs.co.uk/job/it-support-engineer-ecs-resource-group-ltd--82faae88-80e3-4f79-a0f2-94872bdbe33f Tue, 23 Jun 2026 23:00:00 GMT Location: Lytham | Salary: £30000 - £32000/annum | Type: Permanent | IT Support Engineer - Deskside & Remote Support Lytham ON SITE -30,000 - -32,000 per year Full Time | On Site We are looking for an experienced IT Support Engineer to join our team supporting customers across hardware and software environments. This role involves delivering both remote and deskside support while ensuring service delivery is achieved within agreed Service Level Agreements (SLAs) . This is a customer-facing position suited to someone who enjoys troubleshooting, solving technical issues, and providing excellent service in a varied and fast-paced environment. Key Responsibilities: Provide hardware and software support remotely and onsite Replace desktops, laptops and monitors with minimal disruption to users Carry out break/fix activities across desktop equipment Perform IMAC (Install, Move, Add, Change) activities Diagnose and resolve technical issues using available tools and technical knowledge Complete allocated support calls and maintain communication with scheduling teams Deliver timely, high-quality resolutions and escalate where required Support smart hands activities including basic server support where needed Follow company procedures an... Permanent