It Support Engineer

IT Support Administrator-Havant-Permanent Are you an IT Support professional who enjoys helping people as much as solving technical problems? We are looking for a personable and proactive IT Support Administrator to join a busy and growing organisation. This is an excellent opportunity for someone who combines strong technical skills with outstanding customer service, building trusted relationships with users and becoming a valued point of contact across the business. The successful candidate will be confident working directly with employees at all levels, providing a professional, friendly, and responsive support service while ensuring IT systems remain secure, reliable, and efficient. We are looking for someone that is happy helping end users face to face, by email and on the phone. The Opportunity This role is ideal for an individual who enjoys being highly visible within a business, taking ownership of issues, and delivering a positive end-user experience. You''ll be supporting a wide range of technologies while building strong relationships with colleagues, understanding their needs, and ensuring they feel supported every step of the way. You will provide first- and second-line support, manage user accounts and devices, support cloud-based technologies, and work closely with third-party providers to maintain a high-quality IT service. Key Responsibilities Act as a trusted and approachable point of contact for all IT-related queries Build strong working relationships ..... full job details .....