https://jobs.co.uk/job/it-support-engineer-cathcart-technology--0ae16ffc-7204-47d4-9995-bd21a45cdaa9 RSS feed for IT Support Engineer at Cathcart Technology. en-gb Tue, 25 Aug 2026 23:01:37 GMT https://jobs.co.uk/job/it-support-engineer-cathcart-technology--0ae16ffc-7204-47d4-9995-bd21a45cdaa9 https://jobs.co.uk/job/it-support-engineer-cathcart-technology--0ae16ffc-7204-47d4-9995-bd21a45cdaa9 Tue, 25 Aug 2026 11:55:03 GMT Location: Edinburgh | Salary: 32000.00-32000.00 Annual | Type: Permanent | A well-established MSP in central Edinburgh is looking for a 2nd Line IT Support Engineer to join its growing team (fully onsite).This is a great opportunity for someone who enjoys solving technical problems, working closely with users, and developing their skills across a broad range of technologies. The role is predominantly office-based, with hybrid working available after six months, and the company actively supports professional development through funded certifications and training.Key Responsibilities* Providing 2nd line support across a varied client base* Troubleshooting Microsoft 365, Windows, macOS and networking issues* Resolving escalated hardware, software and connectivity problems* Taking ownership of tickets through to resolution* Maintaining accurate technical documentation* Delivering excellent customer serviceWhat We''re Looking For* Commercial experience in a 2nd Line IT Support role* Strong Microsoft 365, Windows and Mac support experience* Solid networking and fault-finding skills* Excellent communication and documentation skills* Full UK driving licence (essential)* MSP experience (desirable)* Microsoft, CompTIA or similar certifications (desirable)Why apply?... Permanent