IT Support Engineer

1st Line IT Support Technician Location: Boroughbridge, North YorkshireSalary: 25,000 - 28,000Hours: Monday to Friday, 9:00am - 5:00pm (40 hours per week) Looking for your next step in IT Support? An established and growing business in Boroughbridge, North Yorkshire, is looking to welcome a 1st Line IT Support Technician to its internal IT team. Offering a salary of 25,000 - 28,000 and Monday to Friday hours of 9:00am - 5:00pm (40 hours per week), this is an excellent opportunity to develop your technical skills within a supportive and forward-thinking IT environment. This is far more than a traditional helpdesk role. You''ll provide first-line support to users across the business while gaining hands-on exposure to infrastructure, networking, virtualisation and security technologies. Working alongside experienced IT professionals, you''ll have the opportunity to develop your technical skills and build a long-term career within a supportive environment. What you''ll be doingProviding 1st Line IT support to users across the business, with opportunities to assist on 2nd Line support issuesDiagnosing and resolving hardware, software and user account issuesSupporting Windows 11 desktops and laptopsAssisting with Windows Server and Hyper-V administrationSupporting networking infrastructure and Wi-Fi connectivityHelping maintain SonicWall firewalls and endpoint security solutionsSupporting Android tablets, CCTV, access control and time and attendance systemsAssisting with IT ..... full job details .....