IT Support Engineer

Benefits:Part-time with the potential to progress to full-time hoursA great place to work in a quality, established businessMileage allowancePossibility of some hybrid working, depending on business requirementsCompany Overview: We are recruiting for an IT Support Engineer on behalf of our long-established client who offers bespoke IT solutions to businesses across the UK. Their reliable team have extensive knowledge of hardware, software and maintaining IT infrastructure, from legacy systems to the latest technologies.If you are an IT Engineer with a range of IT support experience and a thorough, professional approach to providing IT support on-site and via phone and email, we are waiting to hear from you!To be considered for this position candidates should meet the required criteria AND must be based within reasonable commutable distance of Cullen, NE Scotland, as some working from the office will be required.Key Duties and Responsibilities for our IT Support Engineer: Provide technical support; answering support queries either on-site or via phone or emailTo maintain a high degree of customer service for all support queries and adhere to all service management principlesTo assist with customer implementations either remotely or on-siteTo take ownership of user problems and be proactive when dealing with user issuesRespond to enquiries from clients and help them resolve any hardware or software problemsSupport users in the use of computer equipment by providing the ..... full job details .....