https://jobs.co.uk/job/it-support-engineer-2nd-line-support-mackenzie-jones-it--1b20a646-38a0-4815-8659-29cc0a73a234 RSS feed for IT Support Engineer - 2nd Line Support at Mackenzie Jones IT. en-gb Wed, 07 Oct 2026 19:01:27 GMT https://jobs.co.uk/job/it-support-engineer-2nd-line-support-mackenzie-jones-it--1b20a646-38a0-4815-8659-29cc0a73a234 https://jobs.co.uk/job/it-support-engineer-2nd-line-support-mackenzie-jones-it--1b20a646-38a0-4815-8659-29cc0a73a234 Tue, 06 Oct 2026 23:00:00 GMT Location: Clapham Junction | Salary: £36000/annum £36k + Benefits Package | Type: Permanent | IT Support Engineer - 2nd Line Support - £36k + Benefits Package. Location: Onsite Monday to Friday during term time - role is shared between 2 Schools - will be onsite x4 Days in Clapham, London & x1 Day in Belgravia, London. Onsite - Monday to Friday during Term Time / School Holiday Periods - reduced working hours & flexibility to work from home. *Education Sector experience preferred. *Must be Eligible to work in the UK.   Seeking to secure a 1st & 2nd Line IT Support Engineer to support up to 800 members of staff. The role will work alongside a hands-on IT Manager. An external MSP will manage 3rd Line Networking Tickets.   Technical Skills Required: 1st & 2nd Line IT Support Engineer - 3 to 4 years'' experience. Microsoft 365 Admin, SharePoint & MS Teams. MDM - Intune or similar. Google Workspace - desirable experience. Windows Server - knowledge of AD, DNS, DHCP. Basic Networking - Troubleshooting - Wireless Access Points, LAN/WAN, TCP/IP, DNS, VLAN, VPN. Support of End User Devices - Windows, Laptop, Desktop, iPads & Tablets. Hardware & Software support - Installation, configuration & deployment. Media Audio/Visual devices - Smart... Permanent