IT Support Engineer - 2nd Line

I am recruiting for an IT Support Engineer to work full time on site in Norwich.The role falls inside IR35 so you will need to work through an umbrella company for the duration of the contract.You will be covering Norfolk and Suffolk Customer Bases so will need to be able to drive and have access to your own transport.You will provide second line customer focused support, solving technical incidents and problems remotely, or if necessary, in person; to service and improve software and computer hardware.You will have working knowledge of Active Directory, users, computers and security groups and also a working knowledge of Microsoft Operating Systems; Windows 11.Experience of Sophos console, asset management solutions and Citrix is also essential.You must also have a working knowledge of Microsoft Office 365.If this role is of interest please apply ASAP. ..... full job details .....