https://jobs.co.uk/job/it-support-engineer-1st2nd-line-on-site-eac-consulting-group--a8826bec-5c6d-4b44-a68f-4b9850bd6125 RSS feed for IT Support Engineer (1st/2nd Line On-site) at EAC Consulting Group. en-gb Mon, 01 Jun 2026 14:56:02 GMT https://jobs.co.uk/job/it-support-engineer-1st2nd-line-on-site-eac-consulting-group--a8826bec-5c6d-4b44-a68f-4b9850bd6125 https://jobs.co.uk/job/it-support-engineer-1st2nd-line-on-site-eac-consulting-group--a8826bec-5c6d-4b44-a68f-4b9850bd6125 Mon, 01 Jun 2026 11:51:03 GMT Location: Bedford | Salary: 30000.00-30000.00 Annual | Type: Permanent | IT Support Engineer (1st / 2nd Line - On-Site)Location: Great Barford Salary: £30,000 - £35,000 per annumWorking Hours: 06:00 - 14:30, Monday to FridayI am working on behalf of my Client who are seeking an experienced 1st / 2nd Line IT Support Engineer to operate as an on-site (in-plant) engineer within one of our key customer environments.This is a hands-on, customer-facing role where you will act as the primary IT presence on-site, supporting daily operations across a fast-paced distribution and office setting. You will work closely with end users, third-party vendors, and the central service desk to ensure smooth and efficient IT service delivery across three locations.Key ResponsibilitiesUser Support (1st / 2nd Line)Deliver on-site IT support to office, workshop, and warehouse usersDiagnose and resolve hardware, software, and network issuesEscalate complex incidents to 3rd line teams or external vendors where necessaryMaintain a professional, customer-focused approach at all timesApplications and Systems SupportProvide support for the Syrinx applicationMaintain and support Terminal Server / RDS environments (used for Sage)Administer and support Microsoft 365 services (Outlook, ... Permanent