https://jobs.co.uk/job/it-support-apprentice-qa--783e2ec0-791d-4050-9ea5-1c98e7d3af40 RSS feed for IT Support Apprentice at QA. en-gb Fri, 02 Oct 2026 17:39:33 GMT https://jobs.co.uk/job/it-support-apprentice-qa--783e2ec0-791d-4050-9ea5-1c98e7d3af40 https://jobs.co.uk/job/it-support-apprentice-qa--783e2ec0-791d-4050-9ea5-1c98e7d3af40 Fri, 02 Oct 2026 11:53:05 GMT Location: London | Salary: 10000-500000 Annual | Type: Permanent | At Beck Greener LLP, we are looking for an IT apprentice to be the face of the IT department. They will need to be confident to be able to approach all members of staff\partners to deliver a customer focused approach to IT. As such they will need good customer service skills as they deliver first line support to the business. Responsibilities: Provide first-line IT support, responding to helpdesk requests and resolving hardware and software issues both remotely and on-site Log, track, and update support tickets, ensuring incidents are accurately recorded and managed through to resolution Diagnose technical issues and escalate complex problems to senior technicians when required Assist with the installation, configuration, maintenance, and upgrade of computer hardware and peripheral devices Install, configure, update, and troubleshoot software applications and operating systems Support the maintenance and monitoring of IT systems, networks, and related infrastructure Produce and maintain accurate technical documentation, records, and reports Follow IT security procedures, best practices, and industry standards in all tasks undertaken Participate in apprenticeship t... Permanent