https://jobs.co.uk/job/it-support-apprentice-qa--048547df-e436-443a-8453-2b765f9341e6 RSS feed for IT Support Apprentice at QA. en-gb Thu, 08 Oct 2026 17:19:44 GMT https://jobs.co.uk/job/it-support-apprentice-qa--048547df-e436-443a-8453-2b765f9341e6 https://jobs.co.uk/job/it-support-apprentice-qa--048547df-e436-443a-8453-2b765f9341e6 Thu, 08 Oct 2026 11:56:51 GMT Location: Sevenoaks | Salary: 10000-500000 Annual | Type: Permanent | At West Kent we are passionate about the role a housing association can play in society and believe the values of an organisation are what makes it special. We have an exceptional reputation for providing quality homes and excellent community services across Kent. We are highly successful, deliver on our promises, are committed to Kent and our communities and we want to do even more. About the role: As a member of the Technology Support Team, you will proactively deliver Service Desk and support services that help West Kent provide excellent customer service, while developing practical experience in infrastructure, systems and modern ways of working. Responsibilities Provide excellent customer service by responding to and resolving service desk incidents, requests and queries within agreed service levels, keeping users and the Service Desk system updated, and liaising with third parties where required. Support the monitoring, maintenance and administration of secure on-premise and cloud infrastructure, escalating performance, security and availability issues where required. Work with business users to understand department-specific issues and support users to make effective u... Permanent