Negotiable
Overview
Larking Gowen offers a comprehensive accountancy and advisory service that covers everything your business needs. We can advise you through every stage, from setting up to selling up, and help with your strategic direction and forward planning. Our chartered accountants and specialist teams have years of knowledge and experience helping you avoid the pitfalls, and make the most of your wealth and income. At Larking Gowen, our people are at the heart of everything we do. Our commitment to both our employees and clients is at the core of who we are. We strive to create a supportive and inclusive workplace culture where employee wellbeing is paramount, work-life balance is valued, and personal growth is encouraged through tailored training and development opportunities.Apprenticeship progression
This Apprenticeship Can Support Progression Such AsContinuation onto a Level 4 apprenticeship such as the Network Engineer, Cyber Security Technologist or Software Developer programs, or development at work or within the Digital sectorSuccessful apprentices will also be eligible to apply for the BCS (British Computing Society) and RITTech (professional registration for IT Technicians) membershipServing as first point of contact for system users to support Line of Business (LOB) software packages and IT HardwareCarry out administrative tasks across LOB softwarePerform remote troubleshooting through diagnostic techniques and pertinent questionsDetermine the best solution based on the issue and details provided by usersEscalate cases to second line support when necessaryPass on any feedback/suggestions from the users to the appropriate teamIdentify and suggest possible improvements to proceduresPrepare system usage reportsSet-up and configure IT hardwareInformation Communications Technician Level 3 Apprenticeship StandardYou will attend City College Norwich (Ipswich Road) one day per week for your trainingMonday - Friday, 08:30 - ..... full job details .....