https://jobs.co.uk/job/it-support-apprentice-back-to-work--58ab7cc7-3828-4040-abd3-0f66ee97add2 RSS feed for IT Support Apprentice at Back TO Work. en-gb Fri, 28 Aug 2026 18:59:48 GMT https://jobs.co.uk/job/it-support-apprentice-back-to-work--58ab7cc7-3828-4040-abd3-0f66ee97add2 https://jobs.co.uk/job/it-support-apprentice-back-to-work--58ab7cc7-3828-4040-abd3-0f66ee97add2 Fri, 28 Aug 2026 11:51:38 GMT Location: City | Salary: 26000.00-26000.00 Annual | Type: Permanent | A top software and web support company in York requires someone who is passionate about all things technology! The IT Support Apprentice provides first-line responses to client issues and queries over the phone and via the helpdesk portal and email. The IT Support Apprentice will need to regularly liaise with the Implementation Team and Client Services to ensure clients smoothly transition from project KEY DUTIES The IT Support Apprentice provides first-line responses to client issues and queries over the phone and via the helpdesk portal and email The IT Support Apprentice will need to regularly liaise with the Implementation Team and Client Services to ensure clients smoothly transition from project to BAU and provide an exemplary level of service to existing clients The IT Support Analyst will report directly to the Client Services Manager The successful applicant will be responsible for investigating and solving all client support issues in a timely and thorough manner As this is a client-facing role, the successful applicant must have strong communication skills and be able to work to deadlines CANDIDATE REQUIREMENTS Independent skills Team work skills Organisational skill... Permanent