IT Support and Technical Specialist ? Automotive Technology

Sponsorship not available - UK right to work required Weekend rota with remote working includedWe''re hiring two IT Support and Technical Specialists for a growing automotive tech business in the Warwickshire area (commutable from Birmingham, Solihull, Redditch, Worcester). This is a chance to use your IT skills across software, ECU calibration and data projects in a supportive, tech-driven team.You don''t need a software engineering background - proven IT support experience, problem-solving ability and the drive to learn are what matter. Full training, including ECU reads and mapping, is provided.We''re looking for someone both technically capable and personable: confident speaking with clients, explaining solutions clearly, and bringing a friendly, professional approach alongside your technical know-how.Key ResponsibilitiesAs an IT Support and Technical Specialist, provide 2nd and 3rd line technical support to customers and colleagues.Troubleshoot issues, resolve escalations, and deliver clear technical guidance.Develop, maintain, and improve internal software applications and tools.Work on vehicle/ECU mapping and reading projects (full training provided).Analyse data and outputs from software tools to ensure accuracy and reliability.Document processes and contribute to ongoing product and process improvements.Operate within a flexible shift pattern, including weekend cover on a rotational basis - with the benefit that weekend shifts are worked from home.About YouProven ..... full job details .....