IT Support and Systems Technician

AR807 IT Support and Systems TechnicianLocation: Leominster Salary: £26,500Overview: First Military Recruitment is seeking an IT Support and Systems Technician on behalf of one of our clients.The successful candidate will provide day-to-day IT support across the business while maintaining and improving key systems, including the access platform and production-related IT infrastructure.Our client strongly encourages applications from ex-military personnel but all applications will be considered.Duties and Responsibilities: Provide day-to-day IT support across the company, ensuring smooth operation for all staff.Set up, configure, and maintain computers, devices, and production-related IT equipment.Diagnose and resolve hardware, software, and network issues efficiently.Maintain a strong understanding of the Access platform and provide training to all departments, including senior management.Hold regular meetings with management teams to advise on best practices and future process improvements.Continuously optimise ERP workflows and update system data.Resolve issues relating to works orders, sales orders, and purchase orders.Update and maintain accurate Bills of Materials and support improvements to product data integrity.Analyse factory workflows and collaborate with teams to implement process improvements.Develop custom tools and scripts to automate tasks, enhance MRP functionality, and improve overall efficiency.Manage and work with backend SQL databases, including creating ..... full job details .....