IT Support and Administrator

Your new companyYou''ll be joining a well established organisation that places strong emphasis on reliable technology, continuous improvement, and high quality internal support. The business operates across multiple sites and relies on a modern IT environment to keep daily operations running smoothly.They are known for fostering a collaborative culture where staff are encouraged to develop their skills, contribute ideas, and take ownership of their work. With ongoing investment in systems, infrastructure, and user experience, the company provides an excellent environment for someone looking to grow within a supportive and forward thinking technical team.Your new roleAs an IT Support and Administrator, you will provide first line technical assistance to employees, resolving hardware, software and network issues both remotely and on-site. You''ll help set up new equipment and user accounts, maintain IT systems, document processes, manage helpdesk tickets, and support ongoing IT projects and rollouts.You will also contribute to stock management for IT equipment and ensure all repairs and support activities are accurately recorded.What you''ll need to succeedA strong interest in IT and problem solvingGood communication, time management, and a positive attitudeBasic understanding of PC hardware, software and networksAbility to interpret information and follow structured processesGCSEs (or equivalent) including Maths and EnglishHighly organised with a willingness to learn and ..... full job details .....