https://jobs.co.uk/job/it-support-analyst-reed-technology--108bb859-fd26-418a-b891-9c91179d9eba RSS feed for IT Support Analyst at Reed Technology. en-gb Mon, 27 Jul 2026 21:42:51 GMT https://jobs.co.uk/job/it-support-analyst-reed-technology--108bb859-fd26-418a-b891-9c91179d9eba https://jobs.co.uk/job/it-support-analyst-reed-technology--108bb859-fd26-418a-b891-9c91179d9eba Sun, 26 Jul 2026 23:00:00 GMT Location: North Yorkshire | Salary: £27000 - £30000/annum | Type: Permanent | IT Support Analyst - York (-30,000, 4 Days Onsite) Location: York (4 days onsite) Salary: -30,000 Join a growing IT team providing 1st and 2nd line support across a diverse technology environment. This is an excellent opportunity for someone looking to develop their technical skills while supporting users, maintaining systems, and contributing to IT improvement projects. Key Responsibilities Provide 1st and 2nd line support for hardware, software, and user access issues. Log, prioritise and resolve service requests and incidents. Configure and deploy laptops, devices, and user accounts. Support Microsoft environments, endpoint management, and routine system maintenance. Assist with device rollouts, migrations, upgrades, and other IT projects. Escalate complex issues where necessary and follow support best practices. Contribute to IT documentation and knowledge sharing. Skills & Experience Experience in a 1st/2nd Line Support or IT Service Desk role. Strong Microsoft troubleshooting skills across desktop and server environments. Basic networking knowledge. Exposure to Azure, Intune, and Microsoft Defender. Good understanding of IT support processes and ticket... Permanent