IT Support Analyst Engineer

Overview

IT Support Analyst Engineer

role at

Free-Work UK . This range is provided by Free-Work UK. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay range

The salary range is £40K - £45K. The position is based in Central London.Responsibilities

Responsible for the maintenance of the IT infrastructure of the Branch by providing first line support of software, hardware and networking that includes installation, configuration and troubleshooting. Support endpoint security standards (antivirus/firewall/patching/two-factor authentication).Manage day to day operational aspects of a project and scope.Assist the IT Manager in delivering various IT projects.End User Computing support for all staff.Coordinate between the London Users and Group IT Security on all requests for systems access and ensure permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times.Preserve the Assets of the Branch by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements.Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions.Undertake Data Extraction for reporting requirements for all the other stakeholders at the branch.Administer some systems housed at the Branch, including granting access and maintenance of the system matrix. Oversee overall networking equipment monitoring (i.e., Network Switches, Firewall and other appliances) and support including the server room.Plan and carry out maintenance checks to ensure IT operations and infrastructures are running smoothly and that daily routine tasks are completed.Manage inventory of computers and network equipment, including tracking of purchased equipment and services.Maintain and ensure that the BCP site is always ready for continuous bank operations.Maintain the branch PABX system and ensure the recording system is always up and running.Perform monthly infrastructure tests and reports for Risk Assessment.Manage Incident Handling procedure (including monitoring and post-incident follow up).Support the Branch operations as needed and any other tasks assigned by the General Manager of the Branch.Comply with all applicable FCA/PRA conduct rules and mandatory training as set by the Branch/Group.Qualifications

Bachelor or Master’s degree or professional qualification in IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing.At least 3 years of IT experience, ideally in the Banking/Financial industry, with in-depth knowledge of and troubleshooting experience in Windows, Office applications and conferencing applications.Technical/Functional skills: Proficient in common operating systems; software proficiency; networking (IT); proficient in programming languages; project management; data analysis.Personal skills: strong interpersonal skills; strong written and verbal communication skills (in English); strong stakeholder engagement.Location

The position is based in Central London.How to apply

Please do send your CV to us in Word format along with your salary and notice period for this exciting ..... full job details .....