Devonshire Hayes have partnered with a fantastic company as they are looking to hire a talented IT Support Analyst to join their team for an initial 12 month contract. You will be tasked with, Key Responsibilities: Active Directory Management: Provide user account management, group policy administration, and support for Active Directory-related issues. Microsoft 365 Entra: Support and troubleshoot Microsoft 365 Entra setup and integrations, ensuring seamless access and functionality. Laptop Builds and Configurations: Build, configure, and deploy laptops to end-users, ensuring they are properly set up with necessary software, drivers, and security settings. Technical Support: Offer support to end-users, resolving hardware, software, and networking issues, either remotely or on-site for Windows 10, 11 and Office 365. Troubleshooting and Issue Resolution: Troubleshoot and resolve technical issues related to operating systems, applications, networks, and hardware. Documentation and Reporting: Maintain documentation of troubleshooting steps, technical issues, and configurations. Software and Hardware Installations: Assist with the installation and configuration of software, operating systems, and hardware peripherals for end-users. Collaboration: Work closely with internal IT teams to provide efficient solutions and escalate issues when necessary. You will be required to work in the office full time. ..... full job details .....