https://jobs.co.uk/job/it-support-analyst-adria-solutions-ltd--cfa96a14-0fe1-46a3-8516-e01f39bc7d51 RSS feed for IT Support Analyst at Adria Solutions Ltd. en-gb Fri, 24 Apr 2026 11:21:51 GMT https://jobs.co.uk/job/it-support-analyst-adria-solutions-ltd--cfa96a14-0fe1-46a3-8516-e01f39bc7d51 https://jobs.co.uk/job/it-support-analyst-adria-solutions-ltd--cfa96a14-0fe1-46a3-8516-e01f39bc7d51 Fri, 17 Apr 2026 11:53:54 GMT Location: Darwen | Salary: 26000.00-26000.00 Annual | Type: Permanent | IT Support Analyst - Lancashire We re looking for a proactive IT Support Analyst to provide high quality technical support across the business. You ll be a key point of contact for IT issues, helping maintain systems, support users, and keep our technology running smoothly. Key Responsibilities Deliver 1st/2nd line support via phone, email, and in person Manage and resolve support tickets, escalating when needed Install, configure, and maintain laptops, desktops, Macs, and software Troubleshoot hardware, software, and mobile device issues Maintain IT asset records and equipment storage Support Windows Server, Active Directory, DNS, DHCP, Group Policy, and DFS Assist with IT projects, system upgrades, and office moves What You ll Bring Experience in IT support or service desk roles Strong Microsoft environment knowledge (Windows 10/11, Microsoft 365, Windows Server) Good understanding of PC hardware and basic networking Experience with ticketing systems (desirable) Relevant certifications (CompTIA, MCP) are a bonus Skills Excellent communication and customer service Proactive, hands-on approach Strong multitasking and prioritisation abilities Willingness to learn and develop ... Permanent