https://jobs.co.uk/job/it-support-analyst-adria-solutions-ltd--b8e1f21a-22aa-49ab-8601-2c99e3670329 RSS feed for IT Support Analyst at Adria Solutions Ltd. en-gb Wed, 22 Apr 2026 17:23:27 GMT https://jobs.co.uk/job/it-support-analyst-adria-solutions-ltd--b8e1f21a-22aa-49ab-8601-2c99e3670329 https://jobs.co.uk/job/it-support-analyst-adria-solutions-ltd--b8e1f21a-22aa-49ab-8601-2c99e3670329 Thu, 16 Apr 2026 23:00:00 GMT Location: Darwen | Salary: £26000 - £27500/annum | Type: Permanent | IT Support Analyst - Lancashire  We’re looking for a proactive IT Support Analyst to provide high-quality technical support across the business. You’ll be a key point of contact for IT issues, helping maintain systems, support users, and keep our technology running smoothly. Key Responsibilities Deliver 1st/2nd line support via phone, email, and in person Manage and resolve support tickets, escalating when needed Install, configure, and maintain laptops, desktops, Macs, and software Troubleshoot hardware, software, and mobile device issues Maintain IT asset records and equipment storage Support Windows Server, Active Directory, DNS, DHCP, Group Policy, and DFS Assist with IT projects, system upgrades, and office moves What You’ll Bring Experience in IT support or service desk roles Strong Microsoft environment knowledge (Windows 10/11, Microsoft 365, Windows Server) Good understanding of PC hardware and basic networking Experience with ticketing systems (desirable) Relevant certifications (CompTIA, MCP) are a bonus Skills Excellent communication and customer service Proactive, hands-on approach Strong multitasking and prioritisation abiliti... Permanent